Key Responsibilities
* Lead discovery for new and existing product areas - clinical workflow mapping to requirement definition.
* Translate market, customer and clinical needs into clear, actionable Epics, User Stories, acceptance criteria and prototypes.
* Work with key stakeholders to understand hybrid workflows, offline dependencies, and service delivery constraints.
* Own and prioritise the product backlog, balancing strategic goals, commercial priorities, compliance and engineering capacity.
* Partner with Clinical Operations to ensure roadmap alignment and high-quality deployments.
* Own feature readiness, from UAT through to release planning and launch communication.
* Conduct user acceptance testing and ensure solutions meet clinical, patient and operational expectations.
* Analyse usage data, customer feedback, and operational metrics to identity improvements and inform roadmaps decisions.
Skills & Experience
* At least 5 years experience in product delivery in a B2B or B2C multi-product company building global customer-facing products.
* In-depth knowledge of Agile Software Development Methodologies.
* You will have worked with development teams, led rituals, and written specifications.
* Ability to own, prioritise and manage product backlogs.
* Excellent user-centred design principles.
* Excellent communication skills, both verbal and written, fluency in English written and spoken essential.
* Strong analytical and problem-solving skills.
* Able to confidently present and influence senior management.
* Ability to work with cross-functional teams.
Core Requirements
* At least 5 years experience as a Product Owner / Product Manager is a MUST.
* Experience delivering products that combine digital interfaces with real-world operational workflows (e.g., clinics, pharmacies, logistics, retail, diagnostics).
* Ability to write high-quality PRDs, Epics, User Stories and acceptance criteria.
* Evidence of core product management experience, working with stakeholders, design and engineering.
* Highly self-motivated, curious and customer-focused.
* Able to manage multiple initiatives.
* Experience working in a multi-product environment.
* Knowledge of the Healthcare business.
Preferred Experience
* Experience with healthcare, pharmacy, telemedicine or regulated environments.
* Exposure to multi-tenant or multi-brand product environments.
* Comfort working with enterprise customers and participating in customer-facing requirements discussions.
Education & Attributes
* Bachelor's or Master's degree in Business, Technology, Engineering, Design, Healthcare Management, or a related field.
* Highly self-motivated, organised, and comfortable managing multiple initiatives simultaneously.
* Curious, empathetic, and committed to improving the clinician and patient experience.
* Able to operate autonomously while collaborating effectively within a cross-functional team.