Company description: The Digital Quality (DQ) Solution Center delivers advanced solutions that revolutionize Quality, Safety and Environmental Operations within Pfizer Global Supply (PGS). The mission of the DQ Solution Center is to empower and optimize the performance of Laboratory (QC), Quality Assurance (QA), and Environmental Health & Safety (EHS) organizations through the automation and implementation of innovative technologies, with a focus on continuous improvement and excellence. The Lab Solutions team within Digital Quality is responsible for delivering, enhancing, and maintaining digital solutions that enable laboratory operations across Pfizer Global Supply. Job description: ROLE RESPONSIBILITIES The Manager, Solution Delivery responsibilities include but are not limited to: Lead & support digital lab solutions that support the PQS Quality Control & Microbiology labs including MODA. Collaborate with cross-functional teams to deploy vendor updates and ensure seamless device integration. Manage the solution team backlog and ensure alignment with customer needs and strategic goals. Maintain and update system SOPs and validation documentation in alignment with GxP requirements. Provide L4 technical support for the solution in use at PGS sites. Required profile: BASIC QUALIFICATIONS Bachelors BS in Information Technology, Engineering or related discipline. 5+ years of experience using Lab systems (i.e. MODA, LIMS). Good written and communication skills with the ability to effectively communicate with stakeholders Ability to troubleshoot system issues and support configuration and integration efforts. Familiarity with Agile methodologies and continuous improvement practices. Good experience in MS Office Products (i.e. MS Word, Excel, PowerPoint, Access) PREFERRED QUALIFICATIONS An understanding of the Quality Control & Microbiology laboratory business areas An understanding of system GMP requirements and demonstrable knowledge of computer system design and maintenance lifecycle in GMP environments. What we offer: Work Location Assignment: Hybrid Additional Information In order to be considered for this position in Ireland you need to be legally eligible to work in Ireland. Please note there is no relocation support available for this position How to apply Make a difference today, all suitable candidates should apply with CV below. We are looking forward to hearing from you Skills: delivery manager Solution Delivery