We're seeking a Senior UX Researcher to lead end-to-end research across complex digital products in a regulated environment for our leading Financial Services client in Dublin.6 Month initial Contract2-3 days pweek onsiteThis role requires strong hands-on experience designing and executing both qualitative and quantitative research programmes, including:Usability testing (moderated & unmoderated)User interviewsSurveysCard sorting & tree testingJourney mappingDiary studiesA/B and concept testingAccessibility testingBehavioural analysis & benchmarkingYou'll work closely with Product, Design, Engineering, Data, and Compliance teams to validate product decisions, identify usability issues, optimise customer journeys, and translate research findings into actionable product recommendations.We're looking for someone with:5+ years in UX Research / Service Design ResearchExperience in regulated or high-trust digital environmentsStrong qualitative & quantitative analysis skillsExperience testing prototypes and live productsAbility to synthesise complex data into clear insights for stakeholdersKnowledge of accessibility and inclusive design standardsExperience with experimentation frameworks, analytics, or research repositories is a plusBackgrounds in financial services, banking, insurance, investments, or other complex digital ecosystems are highly desirable.
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