Café Manager Job Description
We are seeking a dynamic and customer-focused Café Manager to lead our front-of-house operations in Kilquade, Wicklow. This is an exciting opportunity to join a vibrant and fast-paced setting where you will be responsible for delivering exceptional customer experiences and motivating a dedicated team.
Key Responsibilities:
* Lead and Inspire: Oversee front-of-house operations, ensuring a welcoming and vibrant atmosphere for customers while motivating and developing the team to deliver outstanding service.
* Customer Experience: Cultivate a customer-focused culture, ensuring exceptional service, high-quality food presentation, and prompt problem resolution.
* Operational Excellence: Maintain a well-organized, clean, and efficient café environment, ensuring smooth daily operations, from opening to closing procedures.
* Sales & POS Management: Efficiently manage the point-of-sale system, monitor transactions, and ensure cash-handling accuracy.
* Stock & Display Management: Supervise stock levels, coordinate with suppliers, and ensure appealing and organized food displays.
* Compliance & Safety: Enforce food safety and hygiene regulations, implement best practices, and promote a safe working environment for staff and customers.
* Team Leadership: Recruit, train, and develop front-of-house staff, fostering a positive and high-performing team culture.
Required Skills and Qualifications:
* Managerial or supervisory experience in a café, restaurant, or hospitality environment.
* Strong leadership and team management skills with a passion for mentoring and developing staff.
* Excellent customer service and communication abilities, with confidence in engaging customers.
* Food Safety Training and awareness
* Strong problem-solving skills, with the ability to multitask and adapt to a fast-paced setting.
Benefits:
* A friendly, supportive working environment
* Opportunities for learning and development
* Staff discounts across retail and café
* Daytime Working Hours
* Employee Referral Bonus Scheme
* Employee Recognition Awards
Why Work with Us:
If you are enthusiastic, customer-focused, and ready to be part of a dynamic team, we would love to hear from you. Apply today and become part of our vibrant and inspiring team!