The Front Office Manager position is an exciting role that aims to ensure all our guests have a wonderful experience. We are looking for a strong, experienced, motivated person with a proven track record of successful Front of House management.
About Us
Dunboyne Castle Hotel & Spa is a luxury estate, nestled in 21 acres of lush green Meath countryside. The Georgian mansion which welcomes visitors today was originally built in 1764, on the same site as the original castle. Dunboyne Castle was acquired by Mr. Thomas Röggla in December 2022. The hotel joined his collection of luxury Irish hotels forming the TMR Hotel Collection, including Farnham Estate Spa & Golf Resort, Harvey's Point, Mount Wolseley & Aghadoe Heights.
As part of the TMR Collection & under the guidance of Windward Management, Dunboyne Castle offers great opportunities for growth & progression in your hospitality career.
Role & Responsibilities
All our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include:
* Ensuring a smooth, prompt and effective service to all guests
* Ensures maximum compliance with the Company's guest service standards and procedures
* Direct the operations of the Front Desk
* Act as the manager on duty in the hotel when senior managers are not available
* Manage shifts at the Front Desk and oversee all rostering & training for front office
About The Role
Requirements
* The ideal candidate will possess a minimum of 2 years experience in a management role on a busy front desk, preferably in a hotel
* The ideal candidate must be available to work a mixture of morning and evening shifts and public holidays, 5 days across 7
* You must have hotel front desk experience and be proficient using Opera or a similar property management system
Perks & Benefits of working at Dunboyne Castle Hotel & Spa
We offer the below to all our team members:
* A welcoming & supportive team environment
* Opportunities for development within the Hotel & wider Windward Group
* Meal on duty
* Refer a friend scheme
* Staff discounts throughout the Hotel & its sister properties
* Complimentary car-parking
* Employee Assistance Programme
* Digital Wellness Programme
* Competitive Salary & hourly rates
* Team awards & team recognition scheme including employee of the month, long service awards, team recognition days & random treat days
About Windward Management
Dunboyne Castle Hotel & Spa is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join us today as a Front Office Manager
Required Criteria
* A minimum of 2 years experience in a management role on a busy front desk, preferably in a hotel
* Must be available to work a mixture of morning and evening shifts and public holidays, 5 days across 7
* Must have hotel front desk experience and be proficient using Opera or a similar property management system
* Must have strong communication skills
Skills Needed
Reception skills, Reservation skills, Supervisory Skills
About The Company
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
Company Culture
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Company Benefits
Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.
Salary
Not disclosed