As a key member of our team, you will be responsible for managing room reservations and providing exceptional guest service. In this role, you will develop your skills, work with a talented team, and enjoy benefits such as meals on duty, opportunities for development, and employee recognition awards.
Key Responsibilities:
* Manage room reservations to ensure seamless delivery of excellent guest service
* Work closely with the Reservations Manager to maximize room revenue
* Provide detailed information on hotel facilities and pricing
* Promote and up-sell estate facilities and amenities
* Manage group blocks, cut off dates, deposits, and contracts
We are seeking an organized and efficient hospitality professional with strong multi-tasking ability and a proactive work approach. If you have at least two years' experience in a hotel reservations or front office role and possess excellent customer service and interpersonal skills, we encourage you to apply today!