Key Responsibilities As a retail professional, you will work in a fast-paced retail environment where customer satisfaction is paramount. You will handle customer inquiries both in-store and over the phone, prepare quotations, process invoices, manage orders, and provide high-quality service. You will be responsible for assisting customers with product enquiries, pricing, and order updates. This includes preparing accurate quotations and processing sales invoices efficiently. Additionally, you will manage customer orders from start to finish, including stock checks and coordinating with the dispatch team.