Posted: 14 September
Offer description
Job Role
The ideal candidate will be responsible for managing assigned customer accounts, maintaining overall debtor day KPIs, and negotiating payment plans. This role requires strong communication and interpersonal skills, as well as a high proficiency in excel.
* Manage assigned customer base and ledger to maintain overall debtor day KPIs-
* Maintain regular contact with customers by phone, email, or other means-
* Identify and manage bad debt movement on assigned Ledger-
* Negotiate and agree Payment Plans-
* Work independently to collect overdue debt-
* Use initiative to achieve targets while promoting customer centricity-
* Liaise with sales team and area managers to ensure timely collection of outstanding debt-
* Resolve disputed accounts and negotiate to bring payments into line with terms-
* Minimum of 2 years experience in credit/accounts management-
* Relevant qualification an advantage-
* Excellent communication and interpersonal skills-
* Strong negotiation skills essential-
* A high proficiency in excel is required for this role-
