Barden are delighted to be partnering with a key global client to hire a Client Engagement Manager to join their Cayman or London based team.
This opportunity will allow you to gain broad relationship management experience in a highly successful, high performing team. The role would be best suited to someone with similar experience or someone with strong business development and relationship skills who has worked in a professional services environment (e.g. accountant, lawyer, finance professional) and is looking for a new challenge.
About the Role
Our client is looking for a confident and client-focused professional to join their Cayman team as a Client Engagement Lead. This role involves managing a select group of client accounts, acting as their main point of contact for all non-legal matters, and ensuring they receive outstanding support. You’ll play a key part in maintaining strong relationships, promoting service excellence, and spotting opportunities to broaden service delivery.
Responsibilities
* Manage daily client communications and handle non-legal requests, queries, and workflows.
* Ensure compliance standards are met across client files (e.g. KYC, CDD, billing hygiene).
* Support relationship-building efforts with internal stakeholders and external clients.
* Identify areas for growth within the portfolio and assist with service cross-selling.
* Distribute marketing content and assist with engagement initiatives and client events.
* Participate in firm-wide projects and support broader business priorities as needed.
About You
* Bachelor’s degree and c. 5+ years’ experience in a client service or business development role within professional services.
* Highly organised with a strong eye for detail and the ability to manage multiple priorities.
* Strong interpersonal and communication skills, able to work with clients and colleagues at all levels.
* Discreet, dependable, and capable of working independently.
* Flexible to occasionally support outside regular working hours when required.
If you are considering relocating to Cayman or London, get in touch for more information, contact Aideen, aideen.murphy@barden.ie
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