Quality Manager, Rail & Transport
required to join a Tier 1 Contractor in Toronto, Canada.
Reporting to the Quality Director or VP HSEQ, the Quality Manager is accountable for providing planning, leadership, coordination, and management for the Graham Quality Management System (QMS) implementation at the Business Unit level.
The incumbent is accountable for managing all aspects of the Quality processes and programs within an assigned Business Unit of Graham and ensures timely completion and meeting of expectations for all Quality-related projects and elements.
Key functions include involvement in regulatory QMS audits, review and update of the QMS, development and implementation of new Quality Process documents, management of KPIs, and lessons learned and best practices.
The incumbent maintains a relentless focus on quality and continuous improvement with the vision of meeting and exceeding customer needs and expectations, and is highly proficient with the technical, leadership, and communication skills required to manage a complex QMS with autonomy.
Role:
Ensure that the Quality processes are in place and refined to provide final closeout of
Maintain relationships and communication tools as needed with suppliers and other key project personnel to verify that the quality of the supplied materials / services can be reasonably assured.
Develop and communicate the performance standards and metrics by which the quality will be
Assist with the oversight of development and implementation of an organizational and responsibility matrix for the Quality team.
Initiate and assist with the development of new Quality protocols and
Establish and implement KPIs (Key Performance Indicators) for monitoring the Quality system implementation and effectiveness.
Maintain accountability for communicating, leading, and lagging KPIs to the
Develop regular status reports for company executives and project steering committees, detailing status of QMS and recommending actions to be taken.
Provide contributory support and input to the operations and corporate Quality
Establish and maintain relationships with Quality AOEs in public and private sector clients, construction joint-venture partners, and key specialist subcontractors, as well as other stakeholders such as design teams, suppliers, and user groups that reflect and support Graham core values.
Act in a manner of integrity that shows support for the company, its values, and the employees, while maintaining constant focus on meeting or exceeding customer requirements and expectations.
Execute written correspondence to external parties (clients, partners, government agencies, etc.) on behalf of the company.
Present information / reports to senior business unit
Requirements:
Trade certification / diploma, or degree in Construction Management, Engineering, Business, or a related field is preferred.
Minimum of 10 years of experience in a Quality Management role.
Rail and / or Transportation project experience is required.
Strong technical proficiency in Quality-related areas, including ISO ****, ASME, CWB, related legislation, auditing, and data analysis.
Experience and acumen required to anticipate client requirements, work proactively regarding risk and claim management, and work with full autonomy.
Superior presentation skills and verbal / written communication
Proven relationship-building and business development
Superior leadership skills with ability and willingness to face challenges, solve problems, and motivate others, while maintaining effective relationships with customers.
Proficiency using a computer and communication tools such as email, internet, and Microsoft
Salary:
Salary circa $160k – $180k DOE
Work permit fees covered
Bonus
Pension
Healthcare
Dental
Relocation (circa 20k dollars)
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