This role supports business development and sales teams across the Irish Group Risk market, partnering with Tier 1 and Tier 2 brokers and internal stakeholders to deliver a seamless experience across onboarding, renewals, servicing, and proposition delivery. You’ll combine technical expertise in Group Risk (Life & Disability) with strong relationship management and operational focus to drive growth, retention, and service excellence.A high-impact position suited to someone who thrives in a fast-paced environment, builds strong relationships, and balances strategic input with day‑to‑day execution.Key ResponsibilitiesAct as a key contact for sales teams and brokers, delivering high-quality service across channels.Support onboarding and ongoing management of Tier 1 and Tier 2 brokers in the UK and Ireland.Attend broker/adviser meetings, delivering presentations and service propositions.Collaborate with marketing on tailored materials, sales decks, and reports.Prepare proposals, renewal packs, and policy review documentation.Operational ExcellenceManage and improve workflows for quotes, renewals, and claims with underwriting and operations.Maintain CRM systems (e.g., Salesforce) to ensure pipeline accuracy and visibility.Support post‑sale servicing and resolve process bottlenecks to enhance efficiency.Market & Product ExpertiseProvide expertise in Group Life and Income Protection, including Master Trusts and value‑added services.Stay informed on competitor activity and market trends to support sales strategy.Assist with new propositions, materials, and technology enhancements.Client Engagement & RetentionSupport client presentations and policy review meetings.Produce Policy Data Review (PDR) reports.Drive retention by identifying service improvements and acting as a key contact when needed.Key Skills & ExperienceRequired3+ years’ experience in group risk insurance (life and/or disability), ideally UK or Ireland.Experience working with brokers or financial advisers.Strong relationship‑building and presentation skills.Excellent organisation, communication, and attention to detail.CRM experience (e.g., Salesforce).Customer‑focused and proactive approach.
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