Job Overview
We are seeking a highly motivated and experienced Sales Team Lead to join our retail team. As a Sales Team Lead, you will play a key role in driving sales growth, improving customer satisfaction, and developing the skills of your team members.
About the Role
The successful candidate will be responsible for leading a team of sales representatives to achieve sales targets, provide exceptional customer service, and maintain a high level of product knowledge. You will work closely with the store manager to implement sales strategies, manage stock levels, and optimize visual merchandising displays.
* Leading a team of sales representatives to achieve sales targets and improve customer satisfaction;
* Providing coaching and feedback to team members to develop their sales and customer service skills;
* Maintaining a high level of product knowledge to advise customers on products and services;
* Managing stock levels, receiving deliveries, and maintaining a clean and organized store environment;
* Working collaboratively with the store manager to implement sales strategies and improve business results.
Requirements
To be successful in this role, you will need:
* A proven track record of leadership experience in a sales or retail environment;
* Excellent communication and interpersonal skills to build strong relationships with colleagues and customers;
* Strong problem-solving and analytical skills to drive sales growth and improve customer satisfaction;
* Ability to work in a fast-paced environment, prioritizing tasks and meeting deadlines;
* A passion for delivering exceptional customer service and building customer loyalty.
What We Offer
In return for your hard work and dedication, we offer a competitive salary, generous staff discounts, and opportunities for career development and progression. Our company values its employees and is committed to providing a positive and supportive working environment.