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Helpline counsellor

Dublin
Archer Resourcing
Counsellor
Posted: 20 August
Offer description

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Counsellor Opportunity
We have a great opportunity for a passionate Counsellor to join a forward-thinking, service-led organisation committed to mental health and employee wellbeing.
This role is ideal for someone eager to make a difference by providing crucial emotional support via a 24/7 helpline, with opportunities for career progression and personal growth in a dynamic environment.
Responsibilities include, but are not limited to:
Delivering immediate emotional support and guidance through telephone-based counselling services.
Conducting clinical and risk assessments, providing appropriate signposting.
Working in line with BACP ethics to ensure excellent service delivery.
Engaging in structured video counselling sessions, contributing towards BACP accreditation.
Maintaining accurate records and managing cases efficiently.
Providing CBT mentoring and applying solution-focused techniques to help callers achieve positive outcomes.
Participating in ongoing training, including handling complex issues such as trauma and safeguarding.
Requirements:
Minimum of a Level 4 Diploma in Counselling with at least 150 hours of counselling experience.
At least 12 months' post-qualification experience and registration with BACP (or equivalent).
High computer literacy and familiarity with CRM systems.
Experience dealing with safeguarding concerns and suicidal ideation.
Strong communication skills and the ability to multitask in a fast-paced environment.
Enhanced DBS check within the last 12 months.
If on the update service, you could be fast-tracked.
Willingness to complete an enhanced DBS if you do not currently hold one.
Working with Archer Resourcing
We have been helping professionals find exciting roles for years, leveraging strong relationships with major UK social care employers to source the best opportunities.
Due to high application volumes, we may not respond to all applications, but we will keep your CV on file for future roles.
We also offer a £250 referral bonus for anyone you refer who may be interested.
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