Job Overview:
We are seeking an experienced Hospitality Operations Supervisor to join our team. The successful candidate will be responsible for overseeing the efficient operation of the front office, ensuring that all guests receive a high standard of service.
Main Responsibilities:
* Manage and coordinate the activities of front office staff to ensure seamless service delivery.
* Liaise with the revenue manager to optimize revenue streams.
* Monitor and report on key performance indicators (KPIs) such as guest satisfaction and revenue growth.
* Assist with daily operations and provide support when needed.
* Evaluate customer feedback and implement improvements to maintain high standards.
Requirements:
* Proven experience in hospitality operations or a related field.
* Strong leadership and communication skills.
* Ability to work well under pressure and prioritize tasks effectively.
* Knowledge of hospitality industry standards and best practices.
About Us:
Talbot Hotel Cork is part of the Talbot Collection, committed to delivering exceptional customer service and providing a warm welcome to our guests.