Overview
Join Expleo's high‑performance Business Analysis practice as a senior Enterprise/Technical Analyst delivering strategic initiatives in card‑present payments with a focus on Android POS terminals. You will lead end‑to‑end requirements, act as a subject‑matter expert (SME) for terminal configurations and application requirements, and own the product backlog within Agile teams. This role blends product/backlog leadership, business analysis, and hands‑on technical analysis to drive on‑time, on‑budget outcomes using Expleo's frameworks, tools, and governance.
This role is fully onsite in Nenagh, Co. Tipperary.
Responsibilities
Product & Business Analysis
* Own and manage the product backlog, ensuring alignment with business priorities and stakeholder expectations.
* Define and refine user stories with clear acceptance criteria; focus on business outcomes and customer experience.
* Lead end‑to‑end requirements definition for next‑generation in‑store payment acceptance solutions.
* Gather and validate business requirements; produce Business Requirements Specifications (BRS) and supporting artefacts.
* Run workshops to elicit detailed business, functional, and non‑functional requirements.
* Map end‑to‑end business processes and implement process/technology improvements aligned to objectives.
Technical Analysis – Android POS Terminals
* Act as SME within the technical product team for POS terminal configuration and application requirements (Android POS).
* Conduct detailed product and technical analysis to define user stories; lead refinement and sprint planning.
* Ensure requirements are clear, testable, and implementation‑ready for engineering and QA teams.
* Anticipate post‑production implications and ensure operational readiness (support, rollout, client adoption).
* Minimize rework and reduce iterations by driving clarity and early alignment; streamline sign‑off.
Qualifications
* Relevant third‑level qualification or equivalent experience.
* Minimum 3+ years as a Business/IT Analyst in Payments, POS terminals, POS acquiring, or fintech; 5+ years preferred for the senior grade.
* Strong understanding of Agile/Scrum and demonstrable backlog management experience.
* Proven ability to translate customer needs into clear product features and processes and prioritise effectively.
Essential skills
* Excellent client‑facing communication (verbal, written) and stakeholder engagement.
* Strong analytical thinking with a technical orientation and attention to detail.
* Proactive, organised, and deadline‑driven; comfortable working with multinational, cross‑functional teams across EMEA.
* High standards for documentation quality; ability to produce concise, structured artefacts.
* Teamwork, emotional intelligence, openness and transparency; committed to clients and delivery.
* Adaptable and flexible across different client contexts, technical requirements, and business outcomes.
* Project and process management mindset; consistent performance and continuous improvement.
Experience
* Hands‑on Agile delivery with backlog ownership and iteration planning.
* Practical application of business analysis methodologies and awareness of emerging technologies in payments.
* Familiarity with payment ecosystems, Android POS terminals, and acquiring processes (strong advantage).
* Experience applying problem‑solving methodologies to diagnose and resolve operational issues.
* Ability to provide technical guidance and resolve BA/requirements queries for junior colleagues.
* Highly proficient in MS Excel (advanced user), PowerPoint, and Word; skilled with Visio.
* Proficient with Jira and Confluence for backlog and workflow management; experience with project control tools for planning, scheduling, and tracking.
Benefits
At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes.
We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance.
By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us.
* Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
* We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
* Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
* Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more
* Always working as one team, our people are not afraid to think big and question the status quo.
"We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age".
At Expleo, we understand that many people experience impostor syndrome throughout their lifetime, please do not let this discourage you from applying for this role. Our Talent Acquisition Team welcomes all CV's and will consider your application in line with the values, requirements and role competencies.