Job Title: Store Operations Manager
The ideal candidate will have experience as a retail leader in a dynamic environment, with strong leadership, communication, and organisational skills. They will be commercially minded with the ability to drive sales growth and manage store performance.
This is an opportunity for a motivated individual to take ownership of a busy supermarket store, leading a team and driving business results through effective management and customer focus.
Responsibilities:
* Manage day-to-day store operations and ensure seamless delivery of services.
* Lead, train, and motivate the store team to achieve high levels of customer satisfaction and sales performance.
* Monitor sales trends, margins, and stock levels to inform business decisions.
* Ensure compliance with health & safety, food safety, and company policies across all store areas.
* Develop and implement store promotions and merchandising standards to enhance customer engagement.
* Resolve customer queries and maintain high levels of customer satisfaction through effective issue resolution.