About Teckro
We founded Teckro to simplify and modernize clinical trials. Thousands of clinical trial investigators and research site staff rely on Teckro to make the most informed decisions for their patients.
What you'll Do
We are seeking a detail-oriented and proactive individual with a clinical or study‑operations background who is looking to grow into a sponsor‑facing role. In this position, you will play a key role in supporting the successful configuration, implementation, and ongoing management of study documentation and user activity across multiple clinical trials. You will act as a bridge between study teams, internal teams, and support resources to ensure high‑quality delivery and smooth study operations.
Study Setup & Configuration
* Support configuration activities during study implementation, including attending configuration meetings and assisting with tracker/report setup.
* Review and manage client‑provided trackers such as User, Site, SIV, Study Team, CRA, Approvals, Enrolment, Protocol Deviations, and IRT data.
* Create clear, actionable instructions for internal helpdesk/clinical admin teams.
* Review QuickSight dashboards and ensure accurate document assignment.
Document & Tracker Management
* Receive and manage new study documents, verifying required details (approval timelines, annotations, tracker changes, protocol redlines).
* Upload documents to SharePoint and update internal tracking tools (e.g., EG Jira).
* Prepare and submit document version assignment requests to the CSR team with complete and accurate instructions.
* Conduct routine maintenance of document and user assignments, ensuring accuracy across Teckro and systems.
Sponsor‑Facing Interaction
* Participate in weekly/bi‑weekly/monthly client meetings as needed, including assisting the EPM with some pre‑call preparation.
* Present updates on tracker status, outstanding issues, document scheduling, and assignment progress.
* Partner with study teams to ensure clarity, accuracy, and timely action on all document and user‑related requests.
Cross‑Functional Coordination
* Work closely with internal teams (Helpdesk/Clinical Admin, PMIs, EPMs, CRS) to resolve issues and complete sponsor requests.
* Translate client needs into clear operational instructions and monitor execution to completion.
* Ensure all study‑related documentation, reports, and assignments are consistently reviewed and maintained.
Ideal Candidate
* Experience in clinical research, site operations, clinical administration, or similar.
* Strong organisational skills and attention to detail.
* Comfortable working with trackers, reports, dashboards, and documentation workflows.
* Clear communicator with a desire to grow into a more client‑facing, project‑support role.
* Ability to collaborate cross‑functionally and manage multiple study activities simultaneously.
Qualifications Required
* BA/BS degree in related field; or equivalent combination of relevant work experience and education.
Location and Travel
* Hybrid work option with flexibility to work in Irish offices located in Dublin or Limerick City. Currently set to 3 days per week onsite.
* Flexible start/end times to suit your lifestyle.
* Willingness to travel internationally as required.
* Eligible applicants must already hold a valid and legal work permit for Ireland. Regrettably we cannot offer work permit/sponsorship or self‑sponsorship for this role.
Teckro Benefits
* 25 days holidays, entitlement increases with length of service.
* Pension, available immediately upon joining Teckro.
* Healthcare.
* Life Insurance.
* Share Options.
* 50% Maternity leave pay after capped length of service.
* Paid Paternity leave scheme.
* Bike to Work/ Tax Saver Scheme.
* Gym/Wellness Allowance.
* Sports and Social Club.
We are always looking for amazing people to join our growing team. If you are curious, passionate, and motivated, then we want to talk to you
Bysubmitting your application, you agree that Teckro may collect your personal data for recruiting and related purposes. Teckro's Recruitment Privacy Statement explains what personal information Teckro may process, where Teckro may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Teckro's use of your personal information.
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