We're seeking a Senior UX Researcher to lead end-to-end research across complex digital products in a regulated environment for our leading Financial Services client in Dublin.
6 Month initial Contract
2-3 days pweek onsite
This role requires strong hands-on experience designing and executing both qualitative and quantitative research programmes, including:
Usability testing (moderated & unmoderated)
User interviews
Surveys
Card sorting & tree testing
Journey mapping
Diary studies
A/B and concept testing
Accessibility testing
Behavioural analysis & benchmarking
You'll work closely with Product, Design, Engineering, Data, and Compliance teams to validate product decisions, identify usability issues, optimise customer journeys, and translate research findings into actionable product recommendations.
We're looking for someone with:
5+ years in UX Research / Service Design Research
Experience in regulated or high-trust digital environments
Strong qualitative & quantitative analysis skills
Experience testing prototypes and live products
Ability to synthesise complex data into clear insights for stakeholders
Knowledge of accessibility and inclusive design standards
Experience with experimentation frameworks, analytics, or research repositories is a plus
Backgrounds in financial services, banking, insurance, investments, or other complex digital ecosystems are highly desirable.
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