Job Titile:Quality & Compliance Officer (HIQA Regulated setting)Location:SOS Kilkenny Administration & Training Centre, Kells Road, KilkennyReporting To:Support Services ManagerContract/Hours:Specified Purpose / 21 hours per week - 3 DaysBenefits:24 Days Annual LeaveSick Pay SchemeCompany Pension SchemeEmployee DiscountsEmployee Assistance ProgrammeMaternity LeaveStudy Assistance SchemeBike to work SchemeWellness ProgramSavings SchemeContinual Professional Development opportunitiesThe primary function of this role is:To access compliance according to HIQA regulations and National Standards within HIQA regulated residential locations.To offer guidance on reviewing each regulation and applicable standard.To guide quality improvement and ongoing development of person centred services.To ensure the service provides a rights-based approach.Role:Ensure the delivery of quality services for the people we support.Ensure compliance with regulatory bodies, in line with legislative requirements and the organisation's policies and procedures.Develop templates, to support continuous service improvement and best quality of care.Work to meet objectives and organisational goals within identified timeframes.Complete provider audits, track implementation of actions within identified timeframes and seek verification of closed out action.Support continuous quality improvement within the organisation, in line with regulatory, legislative and practice requirements.Support staff to ensure quality brief is being adhered to.Promote and participate in the implementation of change.HIQA Duties:Registration/Re-registration of Designated Centres.Applications to vary or remove conditions as outlined by HIQA requirements.Registration of Persons in Charge and Persons Participating in the Management of the designated centres.Management & oversight of the HIQA Portal.Registration of the Board of Directors.Ensure all designated centres documentation is present and in line with regulations.Policy Management:Work in conjunction with the line Manager to ensure that all relevant compliance policies and procedures are in place and reviewed within timeframes.Update and amend service provision policies when organisational procedures or legislation changes.Develop and update policies in an accessible format for the people we supportNew DirectionsWork with Day Service managers to roll out and ensure compliance with new Directions regulations and any other regulatory Authority.QualificationsEssential:Relevant third level qualification in Social Care or working towardsHigh proficiency in the use of MS Office suiteExperienceMinimum three years' experience working in the disability sectorExperience in a HIQA regulated setting desirable but not essentialExperience of working within and implementing change programmesWorking collaboratively with multiple areas and teamsKnowledge and understanding of the Health Act, 2007 Regulations and any standards or government publications on the provision of services for day and residential services in the Disability sectorKnowledge of quality management systems and proceduresHold a core belief and passion for the sustainable delivery of high quality people we support focused servicesDemonstrates ability to plan, organise and prioritiseAbility to source and interpret both theoretical and technical informationStrong research skills and the ability to think strategicallyExcellent communications skills, including strong report writing skillsExcellent communication and interpersonal skillsFlexibilityDuties and responsibilities of any post are likely to change with the ongoing needs and developments of the Services. You will therefore be required to carry out any such other duties appropriate to your employment as may be assigned from time to time.ConfidentialityIn the course of your employment you may have access to, or hear information concerning the medical or personal affairs of each person who uses the services and/or staff, or other health service business. Such records and information are strictly confidential and unless acting on the instructions of an authorised officer, on no account must information concerning individuals supported by the Services, staff, or other health service business be divulged or discussed except in the performance of normal duty. In addition records must never be left in such a manner that unauthorised persons can obtain access to them and must be kept in safe custody when no longer required.SOS Kilkenny Clg are an Equal Opportunities Employer