At Adare Manor, our vision is 'Beyond Everything' - a commitment to creating magical, unforgettable experiences for our guests and team alike. As a globally celebrated luxury resort, we are proud to have been named #1 Resort in Europe by Condé Nast Traveler for three consecutive years, awarded the Forbes Five-Star rating, and honoured with Michelin's highest distinction-3 Keys. From our Michelin-starred dining to world-class golf, including hosting the 2027 Ryder Cup, Adare Manor is a place where excellence thrives. If you share our passion for pushing boundaries and delivering extraordinary experiences, we would love to welcome you to our award-winning team.
We are now recruiting for a Security Operative to join our Nights team. Primary function of the role is prevention of anything that is likely to cause loss, waste, damage or inconvenience to the Company, our team members and guests.
Security Operative (Night shift)
Department: Security
Reporting to: Loss Prevention Manager
Location: Adare Manor, Adare, Co. Limerick
Overview: Responsible for the prevention of anything that is likely to cause loss, waste, damage or inconvenience to the company, its staff or its guests.
Operational Responsibilities
* Conduct regular patrols of the premises to detect and prevent signs of intrusion or suspicious activity.
* Monitor CCTV, alarms, and other security systems.
* Control access to buildings and facilities.
* Respond promptly and appropriately to alarms, incidents, and emergencies.
* Write accurate and detailed incident and shift reports.
* Provide excellent customer service while maintaining a professional and authoritative presence.
* Enforce company policies and procedures regarding security and safety.
Professional Responsibilities
* To embrace the Philosophy, Ethos and Service Values within which Adare Manor conducts its business.
* To adhere to the Company's policies, procedures, terms and conditions of employment and behave in a manner that is respectful and considerate of the needs of our Company, our Guests and our fellow colleagues.
* To adhere to the operational standards (SOPs) in place and ensure that we implement these consistently.
* To provide our Guests with the highest levels of individual care, consideration, courtesy and professional service standards at all times.
* To be professional and ensure that you keep up to date with changes within the company e.g. facilities, services being offered as well as with new trends, systems within your job role speciality.
* To work closely with the leadership team, supporting them to ensure that strategic and departmental goals are achieved.
* To carry out 'hands on' training with current team members in order to grow skills and achieve the standards defined.
Occasional Responsibilities
* To work in other locations or departments on a temporary basis as designated when required so to do.
* To be available to work nights, evenings, weekends on occasion when required in order to ensure Resort standards/requirements are met.
* To carry out any other reasonable task requested of you by a member of the leadership team.
Key Performance Indicators
* Demonstrates professionalism and competency abilities in terms of operational/technical skills; consistently carries out tasks to the required standard.
* Demonstrates good hotel & product knowledge across all departments and not just in own department; is a 'knowledge ambassador' for the Resort.
* Demonstrates the ability to accept ownership and follow through to resolution any tasks, requests or problems brought to them.
* Demonstrates good ability to communicate sensitively and effectively both with guests and fellow team members.
* Demonstrates respect, courtesy, patience and understanding of differing cultures, personalities and situations.
* Demonstrates excellent punctuality and attendance records; is reliable to be at work.
* Demonstrates enthusiasm, passion and interest in their work and in what they do.
Because of the changing nature of our business you will, from time to time, be required to undertake other activities of a similar nature that fall within your capabilities as directed by the leadership team. Understand that this job description gives you a broad overview of your job role and as such it is not exhaustive or complete in listing each and every task required of you.
Salary: $17.25 per hour
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