Job Description We are seeking a highly skilled and experienced professional to lead our high-performing team of Technical Support Specialists and Technical Support Engineers. This role requires exceptional leadership skills, the ability to motivate and inspire teams, and a strong focus on delivering excellent customer service. The successful candidate will be responsible for providing guidance and support to the team, ensuring that all technical issues are resolved efficiently and effectively, and driving business growth through strategic planning and decision-making. The ideal candidate will have a proven track record of success in a similar role, with excellent communication and interpersonal skills, and the ability to work collaboratively with cross-functional teams. We offer a dynamic and supportive work environment, competitive salary and benefits package, and opportunities for career growth and development.