Job Title: Service Manager Hanley Calibration are looking to recruit for the Service Manager position.
We are looking for someone with self initiative, drive, and dedication, with an appetite to grow and develop.
The candidate will need to have an excellent understanding and experience in the calibration of temperature, pressure, weight, RH, dimensional, analytical, level flow measurement equipment.
Location: Head Office, Little Island, Cork Reporting to: Service Director Key responsibilities Include: General Management of the calibration schedule by allocated region Supervision of calibration technicians/engineers Supervise Technical administration assistants Attend Key customer site Meetings Attend Monthly Management Review Meetings Set Company and personal Objectives Adhering to all processes and procedures to meet with targets To ensure regular communication with customers, finance department and senior management team Liaising with the technical department to ensure site engineers/technicians receive technical support as required To provide team leadership and direction including carrying out regular reviews and assessments with engineers/technicians Maintain office systems e.g., Management of test equipment / CMMS System / Scheduler Manage incoming and outgoing equipment deliveries .
Issuing of customer quotations along with all follow up administrative tasks Education/ Experience Requirements: Technical Qualification in engineering discipline.
Management Qualification (Desirable) 5 years' experience in industry 5 years' experience in service sector Good knowledge of ISO quality systems Demonstrated ability to manage a team, as well as an excellent team worker Excellent customer service skills with an ability to multitask and solve complex operational issues Full clean driving license Demonstrate strong communication skills Salary Benefits: Competitive Salary with room to grow as experience dictates 5% contributory pension scheme VHI allowance Education study support Employee Assistance Program Annual Bonus