Key Responsibilities:
As a senior IT professional, you will be responsible for delivering and maintaining robust IT infrastructure services.
* Develop, maintain, and test disaster recovery and business continuity plans, ensuring alignment with regulatory frameworks.
* Ensure the secure, compliant, and recoverable operation of enterprise backup solutions and storage infrastructure.
* Oversight of network infrastructure (LAN, WAN, VPN, firewalls) to guarantee availability, performance, and security.
* Manage Microsoft 365 platform including Exchange Online, Teams, SharePoint, Intune, and associated compliance/security features.
* Establish and manage relationships with third-party vendors and managed service providers, focusing on contract performance, SLA adherence, service reviews, and escalation handling.
* Maintain comprehensive documentation for all systems and controls, ensuring full compliance with relevant standards.
Requirements:
The ideal candidate will possess:
* Certifications such as ITIL, Microsoft (Azure/M365), Cisco, or ISO 27001.
* A minimum of 5 years' experience managing IT infrastructure in a regulated financial services environment.
* Strong knowledge of DORA, IT risk and resilience, and business continuity standards.
* Experience working with third-party vendors and MSPs, with a focus on performance management and governance.
* Technical expertise in backup solutions (e.g., Veeam, Commvault), storage systems, M365, and networking technologies.
About this Opportunity:
This is an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace where everyone can bring their whole, authentic self to work.