Job Summary
As a Night Operations Manager, you will play a pivotal role in ensuring the smooth and efficient operation of the hotel at night.
* Overseeing daily operations to maintain exceptional customer service standards.
* Leading by example, fostering a positive work environment that encourages teamwork and collaboration.
Key Responsibilities
Accountable for:
* Managing front-of-house staff during late-night shifts to guarantee seamless guest experiences.
* Conducting regular security checks and health & safety audits to mitigate risks.
Requirements
To be successful in this role, you will require:
* Proven experience in a similar position within the hospitality industry.
* Excellent leadership and communication skills to motivate and guide your team.
* A strong understanding of health and safety protocols to safeguard employees and guests alike.
Benefits
We offer:
* Competitive remuneration package.
* Enhanced benefits including meal allowances, F&B discounts, and employee rates on rooms.
* Employee assistance programs and training opportunities through our Dalata Academy.
About Us
At our group, we are committed to providing an inclusive and supportive work environment where every individual can grow and thrive.