Brief DescriptionSenior Airport EngineerReporting to: Airport Shift LeadLocation: Dublin Airport (DUB)Role PurposeAs a Senior Airport Engineer, you will play a critical role in ensuring the smooth and continuous operation of airport passenger processing systems. You will be the go-to technical expert on site, resolving complex issues, supporting colleagues, and proactively maintaining systems to deliver a seamless passenger experience.Key AccountabilitiesPerform routine, preventative, and corrective maintenance on a wide range of airport passenger processing equipment.Respond to incidents and service requests logged by the Global Service Desk, resolving issues within agreed SLAs.Troubleshoot and resolve airline host systems, connectivity, and network-related issues.Act as an escalation point for Airport Technicians, ensuring timely resolution of more complex technical problems.Maintain clear and consistent communication with colleagues, senior stakeholders, and the Global Service Desk, providing regular progress updates on incidents.Provide on-site support, coaching, and training to Airport SSK Engineers to enhance their technical capability and confidence.Proactively identify required spare parts and liaise with the Global Service Desk to support efficient incident resolution.Conduct regular floor-walking and proactive system checks to identify and resolve issues before they impact operations.Provide backfill support for the Airport Shift Lead during periods of absence.RequirementsSkills & Experience RequiredMinimum 2 years' experience as an Airport Technician or SSK Engineer.Strong working knowledge of Microsoft desktop environments.Solid understanding of network protocols, server hardware, and system configurations, or relevant IT qualifications.Self-motivated, adaptable, and eager to learn in a fast-paced, operational environment.Excellent verbal and written communication skills, with the ability to explain technical issues clearly to both technical and non-technical audiences.