Job Overview
Manage multiple Tier 1 clients and ensure service aspects are maintained as per Client SLD in relation to Transfer Agency.
* Lead functional teams; coordinate work, communication, and issue resolution activities.
* Collaborate with Operational Partners to produce daily/weekly/monthly deliverable control checklists and ensure targets and deadlines are met.
* Maintain client service levels by ensuring timely and accurate delivery of information and work products.
Key Responsibilities:
* Degree in a relevant discipline is required.
* Candidates should have experience in a client-focused role gained in the financial services or banking industry.
* Operational experience in a Transfer Agency role is highly desirable.
Skills Required:
* Excellent communication and leadership skills.
* Able to work effectively in a team environment.
* Strong analytical and problem-solving skills.