Clerical Officer Grade IV St. Johns Men's Health Temporary
Principal Duties and Responsibilities
* Ensure Waiting Lists, Referrals and Booking Systems to Men's Health/ St John's Unit are managed in an effective and efficient manner.
* Achieve and maintain standards as directed by the Healthcare Records Manager and BMU Supervisor.
* Proactively & timely manage the communication process between staff and stakeholders
* Generate and update standard operating procedures for the area
* Ensure compliance with NTPF Guidelines
* Supervision and training of Urology and COIII Clerical staff including orientations, probationary reviews, staff leave and deal with any performance/conduct issues accordingly.
Men's Health Unit
* Manage and organise PSA clinics and booking processes
* Ensure strict adherence to Rapid Access timeframes.
* Liaising with Radiology to produce monthly rota of prostate biopsies in accordance with Rapid Access timeframes.
* X-rays & scans performed externally to be downloaded
* Liaise with BMU Clerical Staff for in-patient and day case surgical procedures.
* Dealing with telephone enquiries from patients, GP's, internal and external hospital Consultants, PHN's, Pharmacies, Pharmaceutical Co. Reps.
* Checking, verifying and updating patient demographics.
* Managing and organising Medical Reviews and other appointments in MHU.
* Booking and administration of medical reviews (private patients)
* Creating new patient charts.
* Maintenance of patient charts in accordance with iPMS and HSE requirements
* Maintenance for all Urology waiting List
* Management and processing of TPRO dictation /outcome for Men's
Eligibility Criteria
* A minimum of three years administrative experience essential
* Previous TPRO experience essential
* Hold a relevant Administration qualification and have achieved a high level of proficiency in same
* Possess excellent communication, interpersonal and organisation skills, and have the ability to work on his/her own initiative
* Be very patient focused with an approved record of managing sensitive and confidential information
* Be a highly motivated self-starter
* Have a comprehensive knowledge of administrative processes and IT skills (to encompass database and excel) to assist in the delivery of a coordinated approach to patient care.
* Accuracy and attention to details in respect of data entry.
* Effectively manage time and resources
* Be extremely flexible
* iPMS experience is essential
Full Job Spec is available on request
Closing Date: 1pm on Monday 8th December 2025
MUH reserves the right to create a panel for this post from which permanent, fixed term and specified purpose vacancies of a full or part time duration may be filled.