This Work Placement Experience Programme provides Participants with an opportunity to gain meaningful work experience, learning and training while on the programme. This programme is for jobseekers who are in receipt of qualifying social welfare payments and those transferring from a social welfare scheme or an ETB Training Allowance. Your eligibility for this programme will be verified by the Department as part of the application process.
Job Description
Clinical Assistant
On a day-to-day basis, the participant will be mentored by an experienced member of staff. Help advise our patients with expert, impartial and relevant hearing advice. Assist with the filing, scanning, answering messages, booking appointments and day to day queries. The participant will assist in sanitising and maintaining cleanliness of the branch. They will also assist with customer service.
Role Description
This is a training and work experience opportunity; no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection. This optional module will fulfil your accredited training requirements for the WPEP.
The participant will receive formal/informal training and mentoring in the following:
* Formal training will include: Health and safety; Customer service; Other formal training to be confirmed with the participant and what they wish to get out of the experience.
* Informal training includes: Time management; Customer care; Communication skills; Teamwork; Problem solving.
* Sector: human health and social work activities
Career Level
* Not Required
Candidate Requirements
Essential
* Minimum Experienced Required (Years): 0
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