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Mortgage completions administrator

Engage People Recruitment
Posted: 23 January
Offer description

Mortgage Completions ExecutiveDublin / Hybrid (subject to client)Salary€40,000 - €42,000 (DOE)Role OverviewOur client is seeking a detail-orientedMortgage Completions Executiveto manage mortgage applications fromloan offer stage through to drawdown and completion. This role sits within a fast-paced lending environment and requires strong attention to detail, excellent stakeholder communication, and a solid understanding of regulatory and legal mortgage processes.The successful candidate will beAPA qualifiedand activelyworking toward QFA, with experience supporting high-volume mortgage pipelines and ensuring accurate, compliant completions.Key ResponsibilitiesPipeline & Case ManagementManage a portfolio of mortgage applications from offer stage to successful drawdown and completionTrack progress against SLAs, identifying and resolving blockers to prevent delaysDocument Control & AccuracyReview, verify, and manage all legal and completion documentation, including:Loan offersCertificates of TitleProperty and life insurance documentationEnsure all documentation is complete, accurate, and compliant prior to drawdownStakeholder LiaisonAct as the key point of contact between:ClientsSolicitorsLending institutionsInternal mortgage advisors and operations teamsMaintain clear and professional communication throughout the completion processCompliance & RiskEnsure all actions comply with Central Bank of Ireland regulations, Consumer Protection Code, and internal lending policiesMaintain full audit trails and accurate case recordsQuery ResolutionProactively manage client and solicitor queriesResolve issues efficiently to support timely drawdowns and positive customer experienceSystems & ReportingMaintain accurate and up-to-date case notes on internal CRM and mortgage systemsProvide clear status updates to internal stakeholdersCandidate RequirementsExperience1-2+ years' experience in a mortgage administration, completions, lending operations, or financial services roleProven exposure to the legal and completion stage of the mortgage lifecycleKnowledgeStrong understanding of:Mortgage drawdown processesLegal documentation and conditionsRegulatory and compliance requirementsSkills & CompetenciesHigh attention to detail with strong document-checking capabilityExcellent communication skills, both written and verbalHighly organised with the ability to manage a high-volume pipeline under pressureConfident working with Microsoft Office (Word, Excel, Outlook) and CRM / mortgage systemsQualificationsAPA qualified (Loans / Regulation)essentialActively working toward QFA (or committed to completing QFA) - highly desirableWhy JoinCompetitive salary of €40,000 - €42,000Opportunity to build a long-term career within mortgage operations and lendingSupportive environment with ongoing professional development toward QFAExposure to complex, high-quality mortgage cases in a regulated environment

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