Posted: 8h ago
The role
We are looking for an Automotive Technical Support Engineer to provide guidance to our dealer network on technical issues and help maintain customer uptime at maximum levels.ResponsibilitiesSupport our dealer network with technical issues and report to Scania HQ when necessary.Support the flow of technical information and communications to our network and end users.Work as part of a team on development projects for new products and services.Build close working relationships with all internal departments to improve products and services.Perform technical administration, including delivery of campaigns and subscriptions.Travel to our dealer network throughout Ireland providing support on technical issues and projects.Undertake any other work as directed by the line manager in connection with the role.QualificationsQualification in automotive, transport or mechanical engineering (Level 8 preferred).Confidence to communicate and deal with people at all levels.Ability to analyse business requirements and define them into technical requirements.Strong analytical skills.IT knowledge including Microsoft Word and Excel.Technical report writing skills.Good understanding of heavy goods vehicles.Proactive, tenacity, initiative to help solve issues.Attractive remuneration package available to the successful candidate.
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