Job Title : Front Office SupervisorPay Scale : Administrative 3 Closing Date : 20-May-2025 12:00Contact Email : About Trinity: Trinity is Ireland's leading university and is ranked 87th in the world (QS World University Rankings 2025).
Founded in 1592, the University is steeped in history with a reputation for excellence in education, research, and innovation, which has been inspiring generations of thinkers for over 400 years.
Post Summary: The Student Counselling Services (SCS/the Service) is comprised of Counselling, Student Learning Development (SLD) and Student 2 Student (S2S), all supported by a central administrative team.
The Service delivers psychological therapy, social transition and academic skills services across the student body using a stepped care model.
SCS contributes to the University's key strategic objectives such as student transition and retention, accessibility, diversity and internationalisation.
The delivery of high-quality services for students requires efficient and effective administrative systems.
This is a front-facing, dynamic role with responsibility for the day-to-day supervision of the Service's front office activities and staff.
The front office staff are the first point of contact for service-users who contact us by phone, email or in person at the service.
The team also provides first-line admin support for the Director, for full-time, part-time, sessional and volunteer clinical staff and for the SLD and S2S teams.
Post status: Permanent Hours of Post: 35 hours per week Salary: This appointment will be made on the Administrative 3 Salary Scale (€46,410 - €58,086 per annum) at a point in line with current Government pay policy.
monthly/weekly payscales.
(tcd.ie)