Radius Celbridge, County Kildare, Ireland
Overview
Sales Administrator role at Radius provides administrative support to the sales team across ROI and NI operations, focusing on vehicle quoting, ordering, fit-outs, funding, and delivery processes. The role involves working with both sales and finance teams and collaborating across the ROI and NI offices to ensure accurate, timely, and high-quality customer service and process management.
Responsibilities
* Preparation and guidance for delivery of ROI new vehicle quoting, supporting the Sales team on all new business opportunities.
* Responsible for efficient management of all ROI new vehicle orders and vehicle deliveries for both contract hire and rental stock.
* Placing vehicle orders for ROI directly with our preferred supplier network.
* Support preparation for funding proposals and gather all information required to support all applications.
* Responsible for arranging all vehicle fit outs in time for delivery, as agreed by the sales and customer at time of order.
* Communicate effectively with customers, their drivers and/or our sales team, regarding all customer requirements, vehicle renewals, grade lists, procedures and policies.
* Carry out daily reviews of all outstanding orders in the order bank, continually executing next steps based on all vehicle ETA’s.
* Provide our NI office with sufficient paperwork and invoicing to support all new vehicle deal implementations for both contract hire and rental fleet.
* Preparation of minutes for weekly meetings between NI and ROI office.
* Maximise customer retention and growth by providing expert advice on vehicle choice grade list accuracy.
* Management of all incoming customer queries, providing responses within agreed SLA’s.
* Ensure exceptional customer service delivery.
* Track, review and analyse all feedback to develop strategies and process improvements.
* Any other duties that may be provided by management from time to time.
Qualifications
* Good organisation and ability to multitask.
* A good team player & can-do attitude.
* Strong attention to detail and consistent accuracy.
* Good knowledge of Microsoft Office Products.
* An ability to demonstrate initiative in problem solving.
Additional information
* 22 Days annual leave
* Excellent training and coaching
* Opportunities for ongoing development and progression
* Life assurance
* Competitive base salary
Radius is an equal opportunities employer. We are committed to welcoming people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
How to apply
If you feel we are a good match for each other, you can apply online now. If you’d like to understand more about the role or life at Radius before applying, please contact our talent team via the provided email.
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