We are seeking a detail-oriented and customer-focused
Travel Agent
to support clients with the planning and organisation of travel arrangements. This role involves working with established suppliers and booking systems to create tailored travel plans while ensuring a smooth and professional experience from enquiry to confirmation.
The position is suitable for individuals who enjoy working with people, have a strong interest in travel, and are comfortable managing multiple tasks accurately and efficiently. Training and ongoing support are provided.
Main Duties
* Plan and coordinate travel arrangements including flights, accommodation, cruises, and holiday packages
* Provide informed guidance on destinations, travel options, and itineraries
* Process bookings, confirmations, and amendments accurately
* Respond to client enquiries in a timely and professional manner
* Maintain clear and accurate records using booking and customer management systems
* Follow company procedures and quality standards
Candidate Profile
* Genuine interest in travel and customer service
* Strong organisational skills and attention to detail
* Clear written and verbal communication skills
* Comfortable using online tools and booking platforms
* Able to work independently and manage workload effectively
* Previous experience in travel, hospitality, or customer service is an advantage, but not essential
What We Offer
* Structured onboarding and role-specific training
* Ongoing operational support
* Access to established travel suppliers and systems
* A professional and supportive team environment
If you are interested in developing a role within the travel industry and enjoy helping others plan their journeys, we encourage you to apply.