Job Description
Location: Mount Wolseley Hotel, Mountwolseley, Tullow
A fantastic opportunity to join the team at Mount Wolseley Hotel, Spa & Golf Resort as Resort Operations Manager.
About Mount Wolseley
Mount Wolseley Hotel in Carlow. is beautifully situated in the tranquil countryside of County Carlow, just one hour from Dublin City, the Mount Wolseley Luxury 4 * Golf & Spa Resort Hotel is an exquisite location for both business and pleasure.
Standing on its own 18-Hole Championship Golf Course and featuring a Sanctuary Spa, Leisure Club Facilities including 20m Indoor Pool, The Mount Wolseley Hotel near Dublin offers luxury hotel accommodation in Carlow which matches an elegant, chic interior with ultra-modern amenities and impeccable service.
Responsibilities
* To lead the Management Team to ensure the smooth running of the resort operation on a day-to-day basis.
* Provide strategic support to the General Manager for F&B hotel operations.
* Effectively lead, motivate, and communicate clearly in developing the team.
* Manage all areas within your remit to ensure positive customer experiences through the implementation of all standards and service culture.
* Maintain and develop systems, policies, and procedures to ensure the smooth running of the business.
* Responsible for effective relationship building with customers and employees.
* Available to work a variety of shifts including early mornings, late nights, weekend shifts including Public Holidays.
* To assist in all Food and Beverage Outlets across the Hotel as required.
* Responsibility whilst on shift, for all Food & Beverage areas to include planning and coordinating service, supervision and training of team members, cash handling and guest assistance.
* Be proactive and have a desire to develop standards and promote continuous improvement among employees.
* Lead the development and continuous learning of the resort staff.
* Support the profitability and cost management of the resort.
* Ensuring that each department is operating in accordance with the resort standards and staffing levels.
* Be courteous and professional and focused on providing a consistently high standard of service.
Carrying out duty shifts and assisting in Reception, Accommodation and all Food and Beverage outlets when the need arises.
Requirements
About The Role
* 3-4 years’ experience in Operations management.
* Standards Driven; particularly in Food & Beverage.
* Strong desire to progress and develop your career in hospitality .
* People leadership and motivation experience.
* Strong communicator; and comfortable in contributing to the overall hotel strategy.
* Ability to build relationships and influence with all levels of the business.
* A passion for customer service.
* Flexibility and a proactive approach are a must in this role.
* Excellent communication and people management skills, enthusiastic and motivated.
Perks and Benefits of working at Mount Wolseley Hotel, Spa & Golf Resort
* Very competitive Salary
* PRSA pension scheme
* Career progression opportunities across the Windward group
* Employee Assistance Programme
* Digital Wellness Programme
* Complimentary, high quality meals on duty including breakfast, lunch & dinner
* Complimentary barista-style coffee
* Discounted room & dining rates in Windward properties for you as well as friends and family
* Refer-a-friend scheme
* Training and development opportunities dedicated to your development
* Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days
About Windward Management
Mount Wolseley Hotel, Spa & Golf Resort is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join Us Today as our Resort Operations Manager!
Skills Needed
About The Company
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
Company Culture
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Desired Criteria
Required Criteria
Closing DateTuesday 8th July, 2025
Contract Typefulltime
SalaryBased on Experience #J-18808-Ljbffr