Administration and Reception Duties
This role involves providing administrative support in a busy office environment. Key responsibilities include:
* Managing day-to-day reception duties, including welcoming clients and handling telephone calls.
* Scheduling appointments for clients with our financial advisors.
* Updating records and filing systems, including maintaining accurate Excel spreadsheets.
* Delivering excellent customer service to maintain existing client relationships and engage with new clients.
The ideal candidate will possess strong interpersonal skills and be able to work effectively as part of a team. They should also have a high standard of written and oral communication skills in English, as well as experience in administration or a related field.
A background in office administration, customer service, or a related discipline would be advantageous. The role requires the ability to organise workload, file methods, and work in a clear and logical manner. It also demands confidence in asking questions, seeking and clarifying information, and having an enthusiasm to learn new experiences.
We offer a competitive salary, pension, and salary protection. Our employees are at the core of everything we do, and we promote ongoing learning in a diverse and inclusive environment. We provide education and development support, as well as opportunities for career progression.