Who is BTO Research?
BTO Research is a consulting firm, part of the Relatech Group, that has been supporting its clients in innovative projects for over 15 years, ensuring a customized approach to meet market challenges.
Founded in 2008, we have gathered and enhanced the historical experience of consulting to which we have added two key elements: research and innovation.
This journey has led us to a team of over 300 professionals across four countries, with numerous projects and the most cutting-edge knowledge in Project Management, Digital Transformation, Change Management, Cybersecurity and Digital Marketing.
We believe in the value of excellence and promote an environment where people can grow together, thanks to the contamination between different skills.
Junior Project Manager – Digital Business Partner & Service Support:
Your role
As a Junior Project Manager – Digital Business Partner & Service Support, you will support the Digital Business Partner & Service Support Department in managing client relationships and contributing to the execution and monitoring of digital and service-related projects.
You will work closely with business stakeholders, IT teams, and service providers to ensure smooth project delivery, timely reporting, and alignment with organizational priorities.
Your main responsibilities include:
Support the management of client relationships, ensuring clear communication and follow-up on requests and priorities
Assist in coordinating and monitoring digital and service projects (planning, tracking, reporting)
Prepare and maintain project documentation: status reports, action plans, meeting minutes, risk/issue logs
Monitor project progress, deliverables, timelines, and dependencies
Organize and facilitate stakeholder meetings, including agenda preparation and follow-ups
Identify, escalate, and help resolve risks, issues, or bottlenecks in a timely manner
Contribute to continuous improvement initiatives related to service quality, processes, and client satisfaction
Coordinate activities with external vendors or partners when required
Requirements
Minimum 2 years' experience in a similar role (Junior PM / PMO / IT Project Support / Service Support / Digital delivery)
Basic knowledge of project management methodologies (Waterfall / Agile)
Strong organizational and prioritization skills, able to manage multiple tasks simultaneously
Excellent communication and stakeholder management capabilities
Structured, proactive, and detail-oriented approach
Proficiency in MS Office (Excel, PowerPoint, Word); familiarity with Jira / Confluence / ServiceNow is a plus
Languages: Italian (fluent, mandatory), English (fluent, mandatory), French (nice to have)
Education: Bachelor's degree in Business Administration, Engineering, Economics, IT, or similar field (or equivalent professional experience)
Soft Skills
Proactive, solution-driven attitude
Strong teamwork and coordination skills
Reliability and attention to detail
Where: Luxembourg
What We Offer
A dynamic, young, and fast-growing environment
Flexible thinking and working approaches
Hands-on experience in a stimulating, project-based context
Opportunities to learn from industry professionals
On-the-job training (and more)
The chance to work on real projects with tangible impact
The chance to work on real projects with tangible impact
Inclusion & Equal Opportunity
We believe in people, diversity, and meritocracy. Our recruitment processes are open to everyone—regardless of gender, ethnicity, orientation, or ability. For us, talent is a matter of energy, not labels.
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