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Home service administrator

Cavan
Recruitment Plus
Service administrator
Posted: 10 October
Offer description

Home Services Administrator Cavan Office Based €30,845 per annum Specified purpose contract. (Maternity Leave cover) This is a full time role (37 hours per week across Monday Friday) 23 days annual leave pro rata and 2 additional days. JOB SUMMARY Our client is currently recruiting a Home Services Administratorfor their Home Support Services team This personwillcarry out office activities as required by the Home Services Manager and Home Services Coordinator. They will also be responsible for ensuring that all administration related to the efficient running of the office is carried out in a timely and effective manner. Main Duties Ensure all home support referrals are responded to within the specified timeframe. Liaise with Home Care workers to determine their capacity to fill packages and roster them accordingly. Ensure all calls are covered and that all relevant staff are fully informed of any changes that arise. Liaise with families and HSE, as appropriate to inform them of any potential Rota changes. Ensure accurate verification of calls and highlight issues of non-compliance. Comply with all internal procedures for the processing of invoices, timesheets etc. and work closely with the Finance department to ensure workers are paid correctly and invoicing is accurate. Perform administrative duties and provide support to the Home Services Manager and Home Services Coordinator, such as filing and photocopying, typing, contacting staff through email or text. Provide effective reception cover by responding to telephone queries in a timely manner and assist fellow team members with enquiries. Ensure clear and prompt communication with Home Care Workers Create and maintain staff and client files in line policies and procedures. Liaise with HSE counterparts and maintain clear lines of communication. Facilitate employee induction with incoming Home Care Workers. The successful candidate should possess the following essential criteria: Must be educated to Leaving Cert level (or equivalent) and pursued further studies in Office Administration or IT. At least 2 years experience working within a fast pace, changing office environment is essential. Experience of staff scheduling and resource planning, preferable in a healthcare environment. Strong IT aptitude essential with advanced MS Office skills, especially in MS Word/Excel is essential. Strong Communications skills - verbal and written. Has previously worked in a highly confidential environment. Fluency in English, written and verbal. Flexibility in attitude and approach to the job. An ability to multitask and have excellent attention to detail. A willingness to learn and a desire to implement a culture of continuous improvement within their team. Shows initiative and an ability to progress workload with confidence A willingness to help other colleagues. A strong work ethic is essential. Excellent people skills with an ability to work well with others. Full drivers licence with access to own car. - Ideally For more information please send your CV to Carol in confidence through the link. If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy. Thank you for your patience. For details on our privacy policy please click here: Skills: Scheduling administration MS Office Customer Service

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