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About Scorebuddy
At Scorebuddy, we help contact centers across the globe deliver exceptional customer experiences. Our award-winning QA and performance management platform enables teams to score, analyze, and improve their customer interactions with powerful yet easy-to-use tools. We’re scaling fast and looking for ambitious people to join us on our growth journey.
The Opportunity
We’re seeking a Business Development Manager to support the growth and development of our Sales Development team. This is an ideal step for a high-performing SDR /BDR or Team Lead who’s ready to move into management. You’ll play a hands-on role in coaching and supporting the team, ensuring day-to-day activities run smoothly, and partnering with sales and marketing to generate pipeline.
* Day-to-Day Team Support: Work closely with SDRs /BDRs to ensure activities (calls, emails, social outreach) are on track and aligned to goals.
* Coaching & Development: Run regular 1:1s, call reviews, and provide feedback to help build skills and confidence.
* Performance Tracking: Monitor activity and pipeline KPIs, highlight trends, and share insights with the Sales Director.
* Campaign Support: Coordinate with Marketing and Sales to roll out outbound campaigns and ensure the team has the right messaging, tools, and lists.
* Process Enablement: Help refine cadences, update playbooks, and make sure the team uses Salesforce, Salesloft, and other tools effectively.
* Collaboration: Act as a bridge between Business Development and Account Executives to ensure smooth handovers and effective follow-up.
* Reporting: Provide weekly updates on activity, meetings booked, and pipeline contribution.
Preferred Qualifications
* 1–2 years’ experience as a Senior SDR /BDR or Team Lead (B2B SaaS preferred).
* Proven ability to consistently hit or exceed targets.
* Familiarity with prospecting tools and CRM platforms (Salesforce experience a plus).
* Strong communicator with a passion for helping others succeed.
* Highly organized with attention to detail and a proactive mindset.
* Competitive base salary with performance-based bonus
* 25 days paid annual leave
* Gym membership at St. James' Gate Health and Fitness Club
* Modern Dublin city centre office
* Collaborative, innovation-focused culture
* Regular team social events
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales
Industries
* IT Services and IT Consulting and Software Development
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