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This range is provided by LMC FM Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
LMC Facilities Management – Dublin 22
Job Title:
Reporting To:
Line Manager
Competitive salary and benefits package
Summary:
LMC FM is seeking an enthusiastic FM Support Coordinator to join our help desk team and provide office based support to our customers and engineering teams. The successful candidate must have solid multi-tasking skills and be detail driven. This is an excellent opportunity for someone who would like to develop a career in this growing sector.
A background in facilities management or related environment like engineering, construction, mechanical and electrical, or technology would be ideal but not essential. Your experience and capability are more important to us than qualifications!
Responsibilities:
* Communicating with customers, engineers and subcontractors.
* Creating jobs on inhouse system and delivering it to close stage.
* Assigning work to engineers and subcontractors and updating the master rota.
* Monitoring and coordinating service delivery by engineering team.
* Updating job details in real time on inhouse system.
* Completing a technical review of all technicians’ reports.
* Sourcing materials and services providing the client with competitive prices.
* Following up on works to ensure compliance with statutory requirements is completed.
* Updating and recording timesheets and worksheets.
* Escalating any urgent issues to management team.
Experience:
* Must be fluent English speaker and be permitted to work in Ireland.
* Minimum one year experience in a fast paced dynamic customer service environment.
* Excellent communication and customer care skills.
* Technical aptitude and IT skills .
* Organisational, attention to detail and problem solving skills.
* Technical background in facilities management / trades / mechanical / electrical - desirable but not essential.
Job Type:
Full-time
Job Location:
Dublin 22
Required education:
Applicants must have minimum one year in a customer service role or relevant industry experience.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative and Customer Service
* Industries
Facilities Services
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