We are pleased to announce the recruitment of a highly skilled professional for our Spa Operations team. The successful candidate will support the Director of Spa and Wellness in operational management, focusing on exceptional guest service delivery and team development.
Key Responsibilities:
* Ensure that our team members provide high-quality personal care and attention.
* Complete regular performance reviews and appraisals with team members.
* Implement initiatives to exceed guest expectations.
* Maintain efficient and professional service standards.
The ideal candidate will possess excellent leadership skills and be passionate about delivering outstanding customer experiences.