Office Location
Office based role in SONAS HQ, Ballycoolin, Dublin 15
About SONAS Bathrooms
Provide first- and second-level support to users across office, warehouse, and showroom environments.
Responsibilities
Provide first- and second-level support to users across office, warehouse, and showroom environments.
Manage and support user accounts, permissions, and access across Microsoft 365, Active Directory, and business systems.
Resolve support tickets efficiently while maintaining a high standard of service.
Ensure technology solutions align with business processes and operational needs.
Security & Backup: Endpoint protection, backup and recovery solutions.
Qualifications
Degree in Information Technology, Computer Science, or a related field. Minimum 1 year, (3+ an advantage) experience in IT support, systems administration, or ERP/application support. College graduates considered if able to demonstrate knowledge and e
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