Ashford Castle
Head office: Cong, County MayoActivity sector: Events
Conference & Banqueting Supervisor (W/M)
Published on 29/04/2026
Offer description
We are currently seeking a dedicated Conference & Banqueting Supervisor to join our team on a full‑time basis. This is an excellent opportunity for an experienced hospitality professional who is looking to take the next step in their career within a supportive and guest‑focused environment. The successful candidate will bring strong communication skills, attention to detail, and a pride in delivering personalised service, while playing a key role in the smooth planning and execution of conferences and events.
Key Responsibilities
Provide prompt, professional, and personalised guest service at all times.
Maintain a thorough knowledge of Conference & Banqueting menus, as well as the beverage offerings, including bar selections and wine lists.
Be present on the floor during service periods to oversee operations and ensure service quality.
Ensure all food and beverage products are served according to company standards and SOP (Standard Operating Procedures).
Participate in and support the training and development activities within the department.
Actively promote suggestive selling techniques to enhance the guest experience and maximise revenue opportunities.
Profile
What are we looking for?
Previous experience in a Conference & Banqueting Supervisor role or similar position.
Excellent communication and interpersonal skills.
Strong attention to detail and a passion for delivering high‑quality service.
Proactive, well‑organised, and able to manage multiple tasks in a fast‑paced environment.
Enjoys working as part of a team and contributing to the department's success.
Knowledgeable about food and beverage service and strives for excellence in all aspects of guest interaction.
What’s in it for you?
Professional, award‑winning training and development opportunities.
Discounted accommodation rates across the Red Carnation Hotel Collection.
Employee recognition events.
Discounted rates with local businesses and third‑party service providers, including Estate Activities.
Heavily subsidised accommodation (subject to availability).
Free meals while on duty.
Complimentary dry cleaning of business attire.
Recommend‑a‑friend and family bonus scheme.
Two paid volunteering days per year.
Who are we?
Join Ashford Castle and become part of a legendary story. As Ireland’s only double Forbes Five‑Star Hotel & Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection. Beyond its grand stone gates lies an unforgettable experience. Once home to the Guinness family, this 800‑year‑old castle offers award‑winning luxury, exceptional dining, a world‑class spa, and a passionate team dedicated to creating unforgettable moments.
Voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure and proud to have retained the Forbes Five‑Star Award in 2025, Ashford Castle sets the benchmark for luxury hospitality.
Location: Cong, County Mayo, Ireland
Working pattern
5 days over 7 days (including some weekends and Bank holidays)
Company description
With origins dating back to the 13th century, magnificent Ashford Castle has witnessed a rich and storied history, evolving from a medieval fortress to a grand retreat. Throughout the years, the castle has hosted royalty, nobility, and prominent figures, earning a reputation as one of Ireland's most iconic and celebrated landmarks.
The royal adventure begins as you enter through the grand stone gates of our Forbes Five‑Star hotel. Now a proud part of The Red Carnation Hotel Collection, the magnificent Ashford Castle has stood sentinel on the shores of Lough Corrib for over 800 years. With an estate of such spectacular proportions, every moment spent within its grounds creates indelible memories. Once home to the Guinness family and today a multi‑generational resort, Ashford Castle is lovingly managed by a dedicated team that passionately cares about every single guest.
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