Job DescriptionAs an Installation Administrator in ADT, you will provide comprehensive administrative support to the Installation team, ensuring the smooth day‑to‑day running of operational activities. Your role will be pivotal in supporting engineers, managers and customer‑facing teams by managing documentation, systems, and coordination activities.Key ResponsibilitiesProvide administrative support across installation activitiesManage invoicing processes, including invoice rejections and follow‑upsMaintain and update operational systems (JDE, MAS, Basware, CBS)Prepare and manage documentation such as O&M manuals, permits, RAMS, T&Cs, and applicationsSupport compliance requirements (e.g. BAFE, NACOSS, EHSIS reporting)Handle ordering and stock control for consumables, stationery, and equipmentOrganise and track engineer training and certification requirementsManage diaries including meeting rooms, cherry picker usage, and engineer dependenciesSupport sickness and holiday cover arrangements for the Planning teamCoordinate post, deliveries, returns, and purchase order requestsRespond to general administrative requests from the Regional Operations Manager and wider teamsManage fleet & telecoms across field teamsAct as a point of contact for internal and external customer service queriesHow You Will Do ItMaintain accurate records and documentation across multiple systemsPrioritise competing requests in a fast‑paced operational environmentCommunicate clearly with engineers, planners, suppliers, and managementFollow established processes while identifying opportunities for improvementEnsure compliance with internal procedures, safety standards, and external regulationsUse initiative to resolve issues and support operational continuityWhat We Look ForWe are looking for a reliable, organised administrator with strong attention to detail and excellent coordination skills.EssentialProven experience in an administrative or operations support roleStrong organisational and time management skillsHigh level of accuracy and attention to detailConfident using multiple IT systems and Microsoft Office applicationsStrong communication skills, both written and verbalDesirableExperience in Fire & Security, Engineering, or Facilities‑based organisation is beneficialFamiliarity with invoicing systems, purchase orders, or operational databasesKnowledge of compliance or certification environments (e.g. BAFE, NACOSS, EHS)Experience supporting planning or field‑based teams
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