Overview
Operations Shift Manager, Amazon Logistics – Job ID: | Amazon Commercial Services Pty Ltd
Here at Amazon we are currently seeking for an Operations Shift Manager to join the business and play a critical role in leading our team of associates within our Delivery Station at Adelaide, South Australia.
Do you have a passion for motivating, mentoring, and coaching a team?
Do you pride yourself in maintaining the highest levels of safety, quality, attendance and performance?
As an Operations Shift Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Please note the shift pattern is based on 4 days on and 3 days off so flexibility is a must for this role as the site operates across 7 days.
Responsibilities
Leading and developing a team of Amazon associates
Maintaining Health and Safety standards, while promoting a Health and Safety culture on-site
Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
Proactively identifying and leading process improvement initiatives and Lean tools
You'll need to push, pull, squat, bend, and reach varying weights
A day in the life: You will be an inspiring leader within our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible.
Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.
About the team
Our team is a high performing team comprising individuals with great customer obsession, focus on performance metrics and passion to deliver happiness to our internal and external customers.
Basic Qualifications
Bachelor's degree or equivalent
Working experience in Operations, Supply Chain/Logistics, or a related field
Experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships
Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes
Excellent communication skills, both verbal and written
Experience with performance metrics and process improvement
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Authorized to work in Australia without sponsorship
Preferred Qualifications
You're competent: able to manage high levels of ambiguity, while thriving in a dynamic and fast-paced work environment
You already have experience of planning, performance metrics, process improvement and Lean or Kaizen techniques and methodologies
Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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