Front of House Porter
We are seeking a friendly and dedicated Front of House Porter to join our team. The successful candidate will play a crucial role in ensuring the smooth operation of the front of house areas and providing excellent customer service to our guests.
Responsibilities
* Responsible for setting up for events such as banquets, conferences, and weddings.
* Greet and assist guests as needed.
* Follow all health and safety regulations and procedures and carry out fire and security checks.
* Provide room and lobby service as needed.
* Maintain a clean and organized front of house area, including the lobby and dining areas.
* Perform other duties as assigned by the management.
Requirements
* Attention to detail and ability to work in a fast‑paced environment.
* Excellent customer service skills.
* Experience in the hotel industry in a guest relations/guest services role.
* Fluent English, both written and spoken.
* Work independently and use their own initiative.
* Ability to work a flexible schedule, including weekends and nights.
* Ability to follow instructions and work as part of a team.
Benefits
* Free access to the Leisure Club.
* Employee Assistance Programme.
* Free Parking.
* Free meals on Duty.
* Discounts throughout the hotel.
* Bike to Work Scheme.
* Employee Referral Programme.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Other
Industries
Hospitality
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