Overview
Intersport Elverys is a recognised market leader and innovator in sports retail. Our retail network in the Irish market now stands at 44 stores. The Intersport Elverys brand champions participation at every level, from grassroots clubs and community events to elite teams and athletes on the national stage. We proudly partner with Mayo GAA, IRFU, Connacht Rugby, Tipperary GAA, VHI Women’s Mini Marathon, Basketball Ireland, Sligo Rovers and St Patrick’s Athletic, supporting healthier, more active communities.
Job Scope
Store Managers are responsible for overall operations and sales performance, ensuring the right people and product are in place to exceed company expectations.
Key Responsibilities
* Every aspect of day-to-day store operations: sales, staff, customer experience, security, health & safety, stock and resources management.
* Meet and exceed store targets and KPIs.
* Recruit, train, coach and manage staff in line with company policies, ensuring fairness and consistency.
* Manage cash, wages, budgets and systems administration (TMS, SAP, etc).
* Drive excellent visual merchandising to engage, inspire and educate consumers.
* Ensure all in-store services are suitably staffed and promoted (Safesize, Assisted Selling, etc).
* Be security conscious within the store and stock rooms; monitor potential shoplifters and follow security guidelines.
* Be responsible for overall health & safety in the store; ensure staff are fully trained and following company policies and procedures.
* Identify current and future customer requirements and develop additional non-direct business.
* Ensure successful implementation of projects in line with company expectations.
* Deliver excellent store standards consistently in line with business audit requirements.
* Be key holder and main call-out person in the event of alarm activation.
* Provide cover for other stores as required.
* Perform any other activities as required to ensure the successful operation of the store.
Qualifications, Skills And Experience
* 2/3 years retail management experience (dependent on store grade).
* Excellent interpersonal, communication, people management and leadership skills.
* Passionate about delivering an excellent customer experience with an understanding of how this drives sales and affects the bottom line.
* Experience in visual merchandising desirable.
* Strong product knowledge.
* Proficient IT knowledge including Excel, Email, SAP.
* 3rd Level Business/Retail Management Qualification beneficial but not essential.
Additional Benefits
* Employee in-store discount.
* Learning Development (Online training platform, Next Gen Management Programme, Education Assistance, Study Exam Leave).
* Service Awards.
* Employee Assistance Programme.
* Company Sick Pay Scheme/Maternity/Paternity Top Up commensurate with experience.
* Employee Referral Programme.
* Momentous Life-Events/Life Milestones acknowledgement.
Note: This job description is not a static document and does not propose to cover every aspect of this role. Duties and responsibilities may vary in the future.
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