HEAnet – Services Architecture Manager
HEAnet is Ireland’s National Research and Education Network, providing internet connectivity and ICT shared services across all levels of the Irish education system, reaching 1,000,000 end users. We connect learners and researchers across Ireland to education resources and to fellow national educational and research networks in Europe and worldwide.
We have an exciting opportunity for an experienced Services Architecture Manager to join our Services Architecture Team on a permanent full-time basis.
This role is primarily based at our Dublin 1 offices, but we offer a flexible remote working arrangement that allows you to work from home up to three days a week. You will be expected to work at least two days a week in the office, providing a balanced and dynamic work environment.
What the Services Architecture Team does
The Service Architecture team leads the design, build, and integration of services within HEAnet’s portfolio. The team collaborates closely with Network and Systems Engineers within the Technical Services Function.
What the Services Architecture Manager does
Reporting to the Head of Technical Services, the Manager oversees a team of Technical Architects, ensuring services are high quality, standards-compliant, and well-maintained before handover to operational teams. Responsibilities include coaching the team, managing incident escalations and feature requests, aligning team objectives with company strategy, and chairing the HEAnet Engineering Standards Group.
How we do it
Our values—COLLABORATION, EQUALITY & FAIRNESS, FUTURE FOCUSED, POSITIVE IMPACT—are central to our culture. For more about our values, visit our website.
What you get from us
We promote a healthy work/life balance, prioritize mental health, and foster knowledge sharing through daily SCRUMs, fortnightly stand-ups, cross-team groups, and regular company presentations.
Company Benefits
* Hybrid Working
* Flexible start/finish times
* Health insurance
* Defined contribution pension scheme
* Well-being initiatives
* Employee Assistance Programme (EAP)
* Tax Saver Ticket scheme
* Cycle to Work scheme
* Professional education support
* Training & development initiatives
What we need from you
* Experience managing and leading a technical team
* Experience with Kubernetes or similar orchestration services
* Experience with Gitlab CI/CD pipelines
* Experience contributing to software development projects
* Software development skills and problem-solving ability
* Understanding of PKI
* Strong communication and interpersonal skills
* Risk management experience
* Adaptability and enthusiasm in a dynamic environment
Bonus Points
While not required, beneficial skills include experience with SAML, OIDC, RADIUS, PKI authentication, cloud platforms (AWS, Azure), networking, Python/Django, WAF/DoS mitigation, testing frameworks, log systems, and monitoring tools.
More important information
We celebrate diversity and value candidates whose values align with ours. Please inform us of any adjustments needed during the application process. HEAnet is proud to hold the Ibec Keep Well Mark, reflecting our commitment to wellbeing.
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