Reports to:
Sales Manager, Healthcare Division
Company:
Brennan & Company
Territory:
Dublin & Leinster (primarily)
About the Role
The
Product Specialist
will act as the clinical and technical expert within the territory, partnering closely with hospital pharmacy teams to support system implementation, training, optimisation, and ongoing use.
This is an excellent opportunity for a
hospital-based Pharmacy Technician
who is curious about a career in industry and would enjoy a more outward-facing, consultative role.
You will bring practical hospital pharmacy experience, a strong understanding of pharmacy workflows, and the ability to translate clinical practice into effective, real-world product solutions.
Full product training and ongoing professional development will be provided.
This role is central to Brennan & Company's long-term growth strategy and plays a key role in building strong, trusted, and sustainable relationships with both customers and supplier partners.
Key Responsibilities
Provide
expert product and technical support
to hospital pharmacy customers, including support of installed systems and discussion of enhanced or new solutions
Deliver
high-quality on-site training and education
, ensuring safe, efficient, and effective product use
Support and contribute to
sales strategies and action plans
, helping drive customer satisfaction, retention, and revenue growth
Manage and develop
existing customer accounts
, maintaining regular contact and providing structured feedback to senior colleagues and management
Plan and manage your
own field-based schedule
, including preparation and delivery of product training and demonstrations
Be regarded as a
trusted partner and extension of the pharmacy team
within your customer accounts
Monitor customer installations to:
Improve customer satisfaction
Build long-term relationships
Identify broader opportunities across the Brennan Group
Represent Brennan & Company at
professional conferences, meetings, and industry events
as required
Work closely with
Service and Technical Support teams
to ensure timely issue resolution and optimal customer outcomes
Effectively use
CRM and internal IT systems
to manage accounts, sales activity, and reporting
Maintain accurate and up-to-date
customer records, call plans, and activity logs
Stay informed on
market trends, pharmacy automation developments, and evolving hospital pharmacy practices
Ideal Candidate Profile
Qualified
Pharmacy Technician
with experience in a
hospital pharmacy environment
Full, clean driving licence
Strong interest in pharmacy automation, technology, and service improvement
Excellent communication, presentation, and relationship-building skills
Highly organised, with the ability to manage a dynamic, field-based role
Positive, growth-oriented mindset with a collaborative, solution-focused approach
Comfortable working independently while contributing to a wider sales and support team
What We Offer
Competitive base salary with
annual bonus and pension scheme
Full product training
and ongoing professional development
Educational sponsorship schemes
Company car, phone, laptop, and all necessary equipment
A supportive team culture with clear opportunities for growth and progression
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