Public Transport Regulation Officer Role
The Public Transport Regulation Officer is a key position within the National Transport Authority (NTA) that plays a crucial role in supporting the Directorate's strategic decision-making processes.
Duties and Responsibilities:
* General Administration: Meeting preparation, note-taking, post and mailbox management.
* Prepare communications and updates for Commercial Bus Operators.
* Research and analysis to support strategic-decision making, including preparing reports on public bus passenger services.
* Develop and maintain process documents and policies.
* Maintain data sources and extract numerical information.
* Prepare research and documentation for public consultations.
* Coordinate responses to complaints and parliamentary questions.
* Provide administrative support to managers within the Public Transport Services Directorate.
Essential Criteria:
* Hold a minimum of a National Framework of Qualifications (NFQ) Level 4 qualification or equivalent.
* Have a minimum of 2 years recent satisfactory experience in a relevant field, including experience in at least two of the following areas: Customer service, Analysis of data, Stakeholder contact, Report writing.
Desirable Criteria:
* Experience working across departments, public transport policy, regulatory functions, Freedom of Information and Data Protection.
Key Skills:
* Identifies and understands key issues and trends.
* Accurately estimates time parameters for projects.
The ideal candidate will possess strong analytical and communication skills, with the ability to work effectively in a team environment and provide high-quality administrative support to managers within the Public Transport Services Directorate.