Guest Experience Manager - House Hotel Galway. Be the Heart of Hospitality in Galway
Are you ready to take the next step in your hospitality journey? We're looking for a Guest Experience Manager who's passionate about people, proud to represent Galway, and ready to grow into a future Hotel Manager.
This role is perfect for someone who already understands how a hotel runs - maybe you're a Duty Manager or Supervisor - and now you're ready to step up, take more ownership, and develop the leadership and business skills that will shape your future in the industry.
Little about us - The House Hotel, Galway
We're a stylish boutique hotel tucked into the heart of Galway's Latin Quarter - steps from the Spanish Arch and surrounded by the best the city has to offer.
* A favourite with locals and visitors alike
* Known for warm, personal service with a splash of flair
* Proud to be a hub for city explorers, culture lovers, and weekend unwinders
What you'll be doing:
* Being the go-to person for our guests - making connections, solving problems, and creating memorable stays
* Leading the team during busy shifts, supporting a great working atmosphere, and keeping service standards high
* Getting hands-on experience with the behind-the-scenes parts of the business: payroll, budgeting, revenue, and marketing
* Working closely with our senior managers to help the hotel run smoothly and hit its goals
* Representing Galway as more than just a city - but as a feeling our guests carry with them when they leave
We'd love to hear from you if:
* You're a Duty Manager, Supervisor, or experienced hospitality pro looking for a fresh challenge
* You love being around people and thrive on delivering great guest experiences
* You want to grow into a Hotel Manager role and are hungry to learn the commercial side of the business
* You're calm under pressure, quick on your feet, and always up for a challenge
This isn't just a job - it's a career move, with real learning, real opportunity, and a team that wants to see you succeed.
Location: In the heart of Galway
Employment Type: Full-time, hands-on role
Salary: Very competitive salary and benefits
Apply now and let's start the conversation
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